f you’re updating your password, the store may request that you enter a strong password. This is due to a “feature” of the latest version of wordpress designed to improve security. Unfortunately this security feature seems to be a bit buggy at the moment, and is forcing some accounts to use very strong passwords or it won’t accept the change.
When resetting a password the best practice seems to be to do the following:
1. Include at least one uppercase letter
2. Include at least one lowercase letter
3. Include at least one number
4. Include at least one non numerical character, for example - or _
5. Be at least 8 characters (the more the better)
An example password format that should work would be:
Obviously this might be a bit easy to guess, but something in that structure should work.
This appears to be a bug with WordPress, although they claim it is a "feature". It isn’t affecting every account though. If you’re having problems resetting your password, contact me using the help form in the menu above, and I will do it manually for you. Make sure to include the email address for the account you registered under.
If you haven’t forgotten your password, can also change your password on the Edit Account page.